Refund Policy
Refund Policy
We offer a 30-day refund policy from the date of purchase. If 30 days have passed since your transaction, we unfortunately cannot offer you a refund or exchange.
Physical Products (Supplement) To be eligible for a refund, it must be requested within 30 days of the purchase. Contact us at support@deplasto.com.
Digital Products (eBook & Community Access) Refund requests for digital downloads or forum access must be made within 30 days of purchase. Once a refund is processed, access to the digital files and community areas may be revoked.
iOS App Purchases Please note that subscriptions or one-time purchases made through the iOS App Store are managed by Apple. To request a refund for an app-related purchase, you must follow the instructions provided by the Apple App Store support page.
How to Initiate a Refund To start a return, please contact us at support@deplasto.com with your order number and the reason for your request.
Processing Once your return is received or your request is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 60 business days.